Privacy policy

Privacy Policy

Last Updated: November 14, 2025

BrickBuilds (“we,” “our,” “us”) operates this online store and website (collectively, the “Services”), powered by Shopify. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our Services, make purchases, or otherwise communicate with us.

By using our Services, you agree to the terms of this Privacy Policy. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs your personal data.

1. Information We Collect

We may collect the following categories of personal information:

a. Contact & Account Information

  • Name, email address, phone number, billing/shipping addresses

  • Account credentials, preferences, and settings

b. Transaction Information

  • Items viewed, added to cart, purchased, returned, or exchanged

  • Payment details (credit/debit card, PayPal, or other payment methods)

c. Device & Usage Information

  • IP address, browser type, operating system

  • Cookies and tracking technologies (see Section 7)

  • Interaction with our Services (pages visited, clicks, searches)

d. Communications

  • Emails, messages, or support inquiries you send us

e. Third-Party Sources

  • Shopify, payment processors, analytics providers, and advertising partners

2. How We Use Your Information

We process personal information for the following purposes:

Purpose Legal Basis (GDPR / UK GDPR) Notes
Order fulfillment and delivery Performance of contract Includes processing payments, shipping, and handling returns/exchanges
Customer support & communication Legitimate interest / contract performance Responding to inquiries and providing services
Marketing & promotions Consent Only if you opt in; can withdraw at any time
Fraud prevention & security Legitimate interest Detecting and preventing unauthorized transactions or abuse
Legal obligations Legal compliance Tax, accounting, reporting, and regulatory obligations
Analytics & improvement of Services Legitimate interest Understanding usage patterns and improving Services

3. How We Share Your Information

We may share your personal information with:

  • Shopify and related service providers (hosting, payment processing, analytics, shipping, fulfillment)

  • Marketing partners for advertising, with consent

  • Affiliates or business partners in connection with business operations

  • Legal authorities as required by law or to enforce our Terms of Service

  • Third-party services with your consent (e.g., social media login integrations)

4. International Transfers

Your information may be stored or processed outside your country of residence, including countries that may not have the same level of data protection as your home country.

For EU/UK residents, transfers outside the EU/EEA or UK rely on Standard Contractual Clauses or equivalent safeguards.

5. Your Rights

Depending on your location, you may have the following rights:

For EU & UK Residents (GDPR / UK GDPR):

  • Access, correct, or delete your personal data

  • Restrict or object to certain processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

For California & US Residents (CCPA / CPRA):

  • Request disclosure of personal information collected and sold or shared

  • Request deletion of personal information

  • Opt-out of sale or sharing of personal information

  • Non-discrimination for exercising privacy rights

To exercise your rights: contact us at brickkbuildz@gmail.com or by mail at:
BrickBuilds, 5 Ulica Lavoslava Ružićke, Bjelovar, 43000, Croatia

6. Marketing Preferences

We will only send marketing communications if you opt in. You may withdraw consent at any time by clicking “unsubscribe” in emails or contacting us.

7. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Remember your preferences and shopping cart

  • Analyze usage and improve the Services

  • Deliver personalized advertising (with consent, where required)

You can manage cookie preferences via your browser settings or our cookie consent banner.

8. Retention of Personal Data

We retain personal information only as long as necessary for the purposes outlined above:

  • Orders & invoices: up to 10 years (tax/legal requirement)

  • Customer accounts: until deletion request or 10 years of inactivity

  • Marketing data: until consent is withdrawn

  • Cookies / analytics: 6–24 months depending on type

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children

Our Services are not directed to children. We do not knowingly collect data from individuals under the age of 16. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version. Changes will be posted on this page.

12. Contact Information

If you have questions, wish to exercise your privacy rights, or have complaints:

Email: brickkbuildz@gmail.com
Address: 5 Ulica Lavoslava Ružićke, Bjelovar, 43000, Croatia

For EU/EEA residents, you may also contact your local supervisory authority: https://edpb.europa.eu/about-edpb/board/members_en